Updated September 22, 2026
Dom Williams Services LLC uses information collected through this website, website chat, telephone inquiries, and text messaging to respond to inquiries and coordinate electrical service requests in South Jersey.
Information we collect
We collect information you choose to provide, such as your name, telephone number, email address if supplied, town or service location, project description, preferred callback time, chat or text messages and attachments, voicemails you leave, and records of messaging consent or opt-out requests. Please do not submit payment card details, passwords, Social Security numbers, or other sensitive information through chat.
Our website and chat providers may also process technical information, including IP address, browser and device information, visit times, and session identifiers. Cookies or similar browser storage may be used to operate the website, maintain chat sessions, and support security. Your browser settings let you manage cookies; disabling them may affect chat functionality.
How we use information
- Answer questions about our services and understand your project.
- Send your inquiry and a summary to Dom for review and follow-up.
- Call you back when requested and coordinate estimates or appointment requests.
- With your consent, send non-marketing text messages responding to inquiries, coordinating estimates and callbacks, and providing appointment or service updates.
- Maintain customer communications, troubleshoot the website, and protect against misuse.
Website chat and automated assistance
The website concierge may use AI to answer general questions and collect project details. It is an automated assistant, not Dom personally. Chat and text messages and contact details may be stored and processed by our chat, customer-management, and AI service providers and reviewed by Dom and authorized support personnel. Automated responses can be inaccurate; Dom confirms project scope, prices, and appointments directly.
Service providers and sharing
We use HighLevel for website and customer-communication services and Northbound Scaling for setup and authorized technical support. These providers, and the hosting, AI, and communication providers supporting those services, may process information as needed to operate and support the service. Information may be processed outside your state or country.
We do not sell personal information. We may disclose information where required by law or necessary to protect people, legal rights, or service security.
Mobile information and SMS consent
Mobile information is not disclosed to third parties or affiliates for their marketing or promotional use. Subcontractors may receive information needed to deliver support services, including customer service. SMS opt-in records and consent are excluded from other sharing categories and are not provided to third parties for their independent use. Providers processing these records on our behalf may use them only to support our messaging service and consent management.
Providing a telephone number or requesting a callback does not, by itself, enroll you in automated text messaging. Where an SMS option is offered, you choose whether to opt in. Website SMS consent is optional and is not pre-selected; declining it does not prevent you from using website chat or requesting service. We retain available consent records, such as the disclosure presented, your selection, and its date and source.
When available, a telephone menu may offer a text conversation. The menu explains the SMS option before you choose it. Only the disclosed messaging purpose is covered by that choice. Visiting this website or placing a call alone is not consent to promotional texts.
To stop text messages, reply STOP to the number sending them. For messaging assistance, reply HELP or call 856-249-4355. See our SMS Terms for message types, frequency, charges, and opt-out details.
Retention and security
We retain inquiry and customer records for as long as reasonably needed to respond, provide services, maintain necessary business records, and meet legal obligations. Retention needs vary by record type. We use reasonable safeguards for personal information, but no online service can guarantee absolute security.
Your choices and requests
You may choose not to use chat and call us instead. To request access to, correction of, or deletion of information you provided, or to ask us to stop following up on an inquiry, call 856-249-4355. We may verify your identity and retain information when needed for legal obligations or legitimate business records. Any additional rights available under applicable law remain in effect.
Children and policy updates
This website is intended for adults seeking electrical services and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can address it. We may update this policy as our services change and will post the revised date here.
Contact
Dom Williams Services LLC
Serving South Jersey
Telephone: 856-249-4355